Shipping policy

last updated: 9 November 2026

the short version

• Dubai: noon express, at your door in 1–3 hours. AED 10.
• rest of the UAE: next business day. AED 9.
• both free from AED 299.
• GCC: 3–5 business days. the rate shows at checkout.

UAE

• Dubai express (noon), 1–3 hours. order Monday–Friday before 5 pm or Saturday before 2:30 pm. orders placed before 9 am go out from 9 am. AED 10, free from AED 299.
• UAE next business day. for all other emirates, Hatta, and Dubai orders placed after the cut-off or on Sunday. AED 9, free from AED 299.
• checkout only shows the option that fits your address and the time you order.
• business days are Monday to Saturday.

GCC

• Saudi Arabia: 4 business days. AED 35, free from AED 400. express (2 business days): AED 95.
• Kuwait: 3 business days, from AED 96.
• Qatar: 5 business days, from AED 88.
• Bahrain: 5 business days, from AED 55.
• Oman: 5 business days, from AED 59.
• the exact rate shows at checkout before you pay. any customs duties or import taxes in your country are paid by the receiver.
• we don't ship outside the GCC yet.

corporate gifting

delivery for corporate orders is agreed in your quote.

tracking

you'll get an email as soon as your order is on its way.

address and delivery

• please double-check your address and phone number. the rider or courier calls if they can't find you.
• if a delivery fails because of a wrong address or no answer, we'll arrange a second try. that delivery may be charged again.
• all orders are prepaid. no cash on delivery.

damaged or missing?

tell us within 48 hours of delivery and send a photo to info@teasquad.com or WhatsApp (the green button on any page). we'll replace it.